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How gy88 Collects and Protects Your Information

This Privacy Policy explains exactly what personal data gy88 collects when you open an account, make a deposit through bKash, Nagad, or Rocket, and use our lobby — and how we keep that data secure.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data anytimeCookies explained clearly
gy88 How gy88 Collects and Protects Your Information
DATA HANDLING PRACTICES

How We Secure and Manage Your Information

We use SSL encryption across all account and payment pages so that data sent between your device and our servers stays protected in transit. Our internal access controls mean that only authorised staff can view account-level personal data, and only where it is necessary to resolve a support query or verify a withdrawal request.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions through your browser settings at any time.

Payment Data Retention

Transaction references from bKash, Nagad, and Rocket are retained to support withdrawal verification and dispute resolution. We do not store full wallet credentials.

Account Security

Every login triggers an OTP check sent to your registered mobile number. If we detect a session from an unfamiliar device or IP, additional verification is required before access is granted.

Data Correction Requests

You can request a correction to any inaccurate personal data we hold. Submit through live chat or the account Help Centre, and we aim to confirm the update within a reasonable period.

REACH US DIRECTLY

Contact Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, you can reach our support team through any of the channels below. When contacting us about a data request, include your registered email address and the payment method linked to your account — bKash, Nagad, or Rocket — so we can verify your identity before processing the request.

Email Support Send your data request or privacy query to our support email. Include your account email and registered wallet method for faster identity verification.
Live Chat Open the live chat window inside your gy88 account dashboard. Our team can log a formal data request and confirm the steps we will follow.
Account Help Centre Visit the Help section in your account settings. You will find a dedicated privacy request form where you can submit access or deletion requests directly.

Common Questions About Your Privacy at gy88

These are the questions we hear most from people reviewing our privacy practices. If yours is not listed, contact support through live chat or the Help Centre in your account.

We collect your name, email address, date of birth, and mobile number at registration. If you deposit via bKash, Nagad, or Rocket, we also record the wallet transaction reference to match payments to your account.

Yes. Submit a data access request through your account's Help Centre or via live chat. Verify your identity using your registered email and the wallet method linked to your account so we can process it correctly.

Contact support through live chat or the Help Centre and submit a deletion request. We will confirm what data can be removed and what we are required to retain under applicable legal obligations before proceeding.

We do not sell or rent your data. We share only what is necessary with payment processors handling bKash, Nagad, and Rocket transactions, and with fraud-prevention services — both under strict confidentiality terms.

We use session cookies for login continuity and preference cookies for lobby display settings. You can adjust or block cookies in your browser settings, though some account features may not function correctly without session cookies enabled.

Applicability of this policy depends on your local law and eligible regions. We recommend reviewing local regulations before opening an account. Where access is permitted, this policy governs how we handle your data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.